Accessing services at Haven Court

You will need to have a Social Care Assessment to identify your care and support needs. People referred for any of the bed based services in Haven Court must:

  • Be over the age of 18
  • Be a South Tyneside resident
  • Have needs identified from the Social Care Assessment


Upon arrival our team will meet and greet residents and their relatives/loved ones. Residents will then be shown to their room and given a tour of the facilities. Residents or their family members will be provided with a life story booklet (long stay residents only), to gather a history of their life. This assists our team in developing a personalised plan of care.


Re-enablement or rehabilitation is a way of helping people regain their independence by giving them the chance to relearn some of the skills for daily living that may have been lost as a result of illness, accident or disability. This can be used following a hospital admission or straight from home.

In re-enablement we aim to support people to achieve the highest possible quality of life. It often requires a team of people including nurses and carers, physiotherapists, occupational therapists and speech therapists working together with the individual and their family.

Recovery & Discharge to Assess

Recovery & Discharge to Assess services support people discharged from hospital into a non-acute setting to ‘reable’ and regain independence skills. 

We support people that are non-weight bearing or those who need a further period of assessment/support before being able to return to their own home, into a long term care setting or until a placement decision can be made.

Long stay unit – residential

Residential Care is for those who may need some help with daily activities such as eating, washing, dressing and getting around, or for those who need a more supportive environment if they're frailer. Residential care is suitable for those living with or without dementia.

Long stay unit – nursing

Nursing care offers a higher level of 24 hour care and support. Residents may have a certain physical condition or difficulties. This could include those with long-term conditions. Our nursing care is provided by dedicated, qualified nurses and the supporting care team.

The Cedar Unit - End of life and palliative care

cedarunit_025_May 03, 2022_13-55-46.jpgThe Cedar Unit is a new, dedicated end of life and palliative care unit based within Haven Court. Our aim is to provide care, comfort and compassion at the end of life.

The Cedar Unit is a calm and dignified place for people who have a palliative, life limiting illness and are in the last days / weeks of their life. Our nurse led team provides high quality, holistic care, to those who prefer not to be at home or in hospital.

Our nurse-led team is supported by consultants in palliative care and GPs.